HoverSeat Hands Free Scooter V3.0

Q. What is the warranty for HoverSeats?
A. The Manufacturer Warranty for the HoverSeat aluminum frame, wheels and clamp is one year from the date of product delivery. Please keep all sales receipts to claim the warranty. No warranty will be covered without a sales receipt. The warranty does NOT cover scratches, discolorations, rubber layers delamination, tie downs, plastic T-handle or accidental damages due to product use. We will repair or replace defective parts at our discretion. Customers are responsible for all shipping charges associated with warranty services. The defective item must be delivered back to us for inspection, repairs or replacement. To initiate a customer request, please email us a picture showing the nature of the damage, an overall picture of the product and the order number or name on the order.

Q. What is return policy for HoverSeat?
A. You have 30 days from date of delivery to return HoverSeat product back for a refund. We suggest watching instructional video to make sure you are properly using HoverSeat with a hoverboard. Please keep all receipts, boxes and packing materials. While we understand that product can't be returned in a brand new condition, it is however customer's responsibility to clean up all signs of use that can be removed, such as: wipe clean all dirt and dust, wash wheels, remove any type of dirt, grime and dust from all components. If we have to clean product after return, then we will have to charge re-stocking fees. Please pack everything exactly same way as you received it, and send back to address on a shipping label, only after receiving RMA number from us via email. Refund will be issued via company check for product price, less shipping charges. Shipping charges are NOT refundable. Please email 2 weeks after return for refund status update.

Q. What is included with the HoverSeat?
A. The HoverSeat product includes: aluminum frame that requires simple assembly, two pneumatic wheels, new universal hoverboard adapter, two Velcro tie downs and a product manual. Depending on the time of production there might be a pre-installed rubber layer on top of the frame, or rubber self-adhesive tape might be provided as an option to attach on top of the HoverSeat frame as needed.

Q. What hoverboard do you recommend for HoverSeat?
A. If you don't have yet a hoverboard, and thinking about buying one to use with HoverSeat, then we suggest getting 10" hoverboard with pneumatic wheels. Its feel very nice to ride, can be used off-road, and provide most comfortable ride. Small 6" hoverboard with non-pneumatic rubber wheels feels too bumpy and hard on a regular urban pavement that is covered with cracks and joints. Hoverboards with 6" wheels can be used on a smooth asphalt or concrete surface, but become rough on a pavement with multiple cracks, blocks and bricks type of pavements.

Q. How fast and how long can the HoverSeat ride?
A. The HoverSeat's overall performance fully relies on the hoverboard it’s attached to. How fast and how long the HoverSeat will ride depends on numerous factors, including road conditions, weight load, hoverboard battery capacity and motor power rating. It is recommended that all wheels be fully inflated to the maximum allowed pressure to provide the best performance. Softer wheels will reduce vibration but will also drain the battery more quickly, as core power is required to turn underinflated wheels.

Q. Is it possible to damage a hoverboard with the HoverSeat?
A. We extensively tested the HoverSeat with weights up to 230 lbs, and there was no physical damage to the hoverboard's structure or internal parts. We even towed two people with a total weight well over 300 lbs with no damage to the hoverboard. However, depending on the weight of a rider and the manner of operation, it might be possible to scratch the surface of the hoverboard in the area where the clamp attaches to the hoverboard. The clamps are covered with a soft protective layer, but it still might be possible to slightly scratch the hoverboard's painted surface. Therefore, if keeping the hoverboard looking flawless is a concern, we recommend applying optional protective skins or attaching clear scotch tape at the area where the HoverSeat adapter touches the hoverboard.

Q. Is it possible to fall from a HoverSeat?
A. The short answer is YES. As with any other type of vehicle, there are always risks associated with its operation due to various reasons. The HoverSeat operates attached to the hoverboard. Therefore, its performance strongly depends on the hoverboard's characteristics and user experience. If, during forward movement, the hoverboard stops suddenly either due to its failure or the operator's failure to properly engage the pressure sensors, that might result in a fall forward and possible injuries. Some inferior hoverboard models might have faulty pressure and gyroscopic sensors that can fail during operation. Therefore, it is imperative to drive slowly when using the HoverSeat for the very first time, and take time to accustom yourself to the HoverSeat's behavior and hoverboard operations. The customer should wear protective gear, such as a helmet and knee and wrist pads during HoverSeat operation. The customer should hold on to the chair to provide additional support in case of sudden stops, which may cause them to slide forward. Please read all posted warnings and the owner's manual before operating the HoverSeat. Please inspect all HoverSeat components before each ride for loose screws or cracks in the clamp attached to the hoverboard. However, it also should be noted that even though the remote risk of injury might still exist while operating the HoverSeat, it is much less severe than the type of injuries associated with falling from a hoverboard while standing.

Q. What kind of seating works with the HoverSeat?
A. The HoverSeat is a versatile platform that is compatible with many DIY seating solutions. The most simple seating solution would be to mount your favorite beach chair. An inexpensive low-profile sand chair will work just fine for this purpose and will be widely available in many retail stores. You can also mount a large cooler that is designed to support human weight, a storage box or even a folding fishing chair with a pedestal on top of a plywood board that is then attached to the top of the HoverSeat with tie downs. However, for any type of seating solution, it is important to properly secure it to the HoverSeat surface to avoid sliding or flipping backward. Failure to properly secure seating to the HoverSeat frame can result in injury or death. The operator must ensure that the front legs of the beach chair are tightly secured to the HoverSeat frame using at least the provided Velcro tie downs. It is highly recommended to use additional optional tie downs if necessary to ensure secure and rigid attachment of the beach chair to the HoverSeat frame. It is the customer’s responsibility to ensure secure attachment of the seating platform to the HoverSeat frame. When attaching a cooler or any type of box, it is important to use optional tie downs to securely wrap under the HoverSeat frame. Any type of seating on top of the HoverSeat, either beach chair, cooler or box, should be absolutely unmovable from side to side or front to back. In addition, nothing should touch the wheels during HoverSeat operation.

Q. Why did my hoverboard start vibrating violently when I put my feet on the footpads to start riding?
A. Hoverboards are designed to sense when a person is standing on top of it. There are two pressure sensors located on each footpad, closer to the wheels. All four sensors need to be pressed down before the hoverboard can start moving. If any of these four sensors are not engaged, most hoverboards will start shaking and vibrating, and may even rotate over the center. When using the HoverSeat with a hoverboard, it is important to place both feet on the footpads in such way that the weight of your feet will press on the sensors under the footpads. For most adults, the weight of their feet simply placed on top of hoverboards should be enough to engage the sensors. There is no need to press down hard. However, some hoverboards with less sensitive sensors might require more effort in pressing down in order to engage the sensors. Also, younger kids and smaller adults might not have enough weight in their feet to press down on the sensors. In cases like that, we recommend optional ankle weights that are used for exercise and sold in major retail stores in the sports section. Placed over the ankles, these weights might help to press down on the sensors. However, it must be noted that the HoverSeat might not be for everyone, and younger kids might not be able to operate it properly. For that purpose, we are developing a hands-only operation attachment.

Q. What is the best chair and how to properly attach it to HoverSeat?

A. HoverSeat designed to work with regular type of beach chairs. Lower beach chairs put you closer to ground, reducing center of gravity and making it even more harder to fall from HoverSeat while riding. Therefore regular sand beach chair will work just fine with HoverSeat. You can also install higher beach chair or lawn chair. Width between wheels of HoverSeat was designed to fit Tommy Bahamas type beach chair sold in Costco and most other retail stores. To properly attach beach chair to frame, use 2 Velcro straps to wrap around front legs of chair and front of frame. Pull on strap when tightening it. Push straps as far apart as possible. You can also use additional straps to secure rear leg of beach chair. However if you will secure front legs only, then you should be able to fold chair directly on a frame, without needs to remove rear straps every time to fold it down. To prevent rear legs from sliding on top of the frame, you can put 2 metal garden hose clamps around rear legs of chair, such way that clamps bolts are touching inside surface of frame. This way, clamps will stop rear legs from swinging from side to side when making sudden turns at higher speed.

Q. How can I calibrate the hoverboard so that the footpads are turned toward the HoverSeat?
A. Most hoverboards allow calibration that is designed to keep the footpads horizontal for standing. This feature can also be used to have the footpads turned toward the hoverboard at an angle, which makes it much easier to operate the HoverSeat. To re-calibrate your hoverboard, you will need to press the power button and hold it down for a few seconds until the LED lights blink or you hear a beep. Turn it off and back on, and now when you sit on the HoverSeat and put your feet on the hoverboard, you will feel that the footpads are operational at an angle instead of being horizontal. It is very important not to touch the footpads while re-calibrating the hoverboard, because it may cause damage to the gyroscopic sensor in some hoverboards. If that happens, the LED lights on the damaged side will stay on after turning the hoverboard on. It is easy to replace the gyroscopic sensor, and they are available on eBay and Amazon. There are plenty of YouTube videos showing how to replace hoverboard sensors.

Q. What accessories are available for the HoverSeat?
A. Many regular bicycle accessories can be adapted for HoverSeat use. For example, LED bicycle lights in silicone or rubber housing can be easily wrapped around the HoverSeat frame or beach chair tubing. An electric bike horn can be installed directly on a chair, and quick-release bicycle bottle holders can be attached to both the frame and the beach chair mounted on the HoverSeat. Additional accessories such as an iPad gooseneck stand can be secured to the clamp to provide GPS location or entertainment during your ride. Sun umbrellas can be mounted on top of the beach chair to provide shade during hot days. Possibilities to accessorize the HoverSeat are endless.

Q. Where can I get replacement tube or tire for HoverSeat wheel?
A. If your tire becomes flat, you will need to replace inner tube. What you need is 260x85 tube that is sold at Ebay and Amazon for about $7-$10. If you need tire, search Google, Walmart, Amazon or Ebay for tire of this dimension: 260x 85, 3.00-4 tire. Or, search for similar type "wheels for Razor Pocket Rocket E300 or E325"

Q. What air pressure should I put into hoverboard and HoverSeat tires?
A. You can pump tires up to recommended pressure that is printed on a tire sides. When tire is hard, 10" hoverboard uses less energy to pull HoverSeat behind it. However, when hoverboard and HoverSeat tires are softer, that will provide more cushioned, comfortable ride. If you feel that 10" hoverboard is too jumpy on obstacles and provide bumpy ride, then release a little bit of pressure in its tires, and you immediately will feel the difference. Do not make tires to soft, because it will run down battery quicker and air stem can move from its position during ride.

Q. Why my hoverboard shakes violently when I put my feet on it?
A. There are 4 pressure sensors under 4 outer corners of footpads on top of hoverboard. All 4 pressure sensors need to be engaged to tell hoverboard that someone is standing on hoverboard before it can ride forward. Therefore each foot should lay flat against each foot pad in order to engage pressure sensors. Weight of each foot should be enough to have sensors pressed down. However, if weight of foot is not enough, then way around it is to install tubes that come with our new handles manual attachment. These tubes tightened to edges of footpads with tie downs in order to keep pressure sensors always engaged. Then hoverboard can be used with or without handles.

Q. Can HoverSeat be used with a Segway Mini Pro scooter?
A. Please see below video and pictures showing HoverSeat modified for use with Segway Mini Pro. It is up to customer to do these easy modifications as a DIY project.

You will need to cut pull tube shorter, to be in level with a frame front. Replace bolt securing pull tube to frame with an eye-bolt, so that carabiners can be attached to it. Then attach 4" largeball bearing caster wheel to the bottom of pull tube, with 2 U-bolts. You will also need jubmbo carabiner to slide over Segway as shown in this video below:

Q. How can I improve HoverSeat to make it even better?
A. Please see below video showing some additional modifications for hoverboard that can significantly improve HoverSeat set up with hoverboard.

By replacing internal hoverboard battery with internal bicycle battery, not only you will eliminate even remote risk of a fire, but also you will make hoverboard itself much lighter, and will increase driving range over 3 times! It is also much easier to simply detach battery from HoverSeat for charging, then to carry heavy hoverboard all way to power outlet.

Additional suggested mod to make experience of riding hoverboard with HoverSeat even more easier, is to cover photoelectric pressure sensors on gyroscopic boards with scotch or duct tape, so that pressure sensors are always on. If you are not going to ride hoverboard standing anymore, then there is no need for pressure sensors. Once pressure sensors are always engaged, that means there is no more need to keep pressing with foot on a surface of foot pads when riding HoverSeat. It will eliminate hoverboard vibration, risk of sudden lose of control, and will makes whole experience much better. With pressure sensors always "on", it just enough to press anywhere on hoverboard surface to propel hoverboard forward. However, it is important do angle calibration before closing sensors, because calibrating hoverboard with pressure sensors engaged can damage gyros.